Does Abusive Supervision Influence Organizational Citizenship Behavior? Testing the Mediation Effects of Organizational Cynicism

Authors

  • Khurram Aziz Department of Commerce University of the Punjab, Pakistan
  • Iram Shahzadi Department of Business Administration University of the Punjab, Pakistan
  • Muhammad Awais Department of Business Administration University of the Punjab, Pakistan
  • Syed Shahbaz Ul Hasnain Quaid-i-Azam School of management Sciences Quaid-i-Azam University, Pakistan
  • Qadeer Rahat The University of Northampton, United Kingdom

DOI:

https://doi.org/10.17722/ijme.v9i3.939

Keywords:

Abusive supervision, organizational citizenship behavior, psychological contract violation, organizational cynicism

Abstract

This study determines whether abusive supervision can influence the level of organizational citizenship behavior in the mediating role of psychological contract violation and organizational cynicism. A survey conducted from 391 respondents from different service sector organizations of the Pakistan. Specifically, CFA and SEM tests performed to analyze the data. The analysis of their responses supported our model which describes that abusive supervision has an adverse effect on organizational citizenship behavior either directly or indirectly. The mediating role of psychological contract violation and organizational cynicism proved to be significant. Both mediators negatively correlated with organizational citizenship behavior. Implementations mentioned for managers and researchers, and limitations identified.

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Published

31-10-2017

How to Cite

Aziz, K., Shahzadi, I., Awais, M., Shahbaz Ul Hasnain, S., & Rahat, Q. (2017). Does Abusive Supervision Influence Organizational Citizenship Behavior? Testing the Mediation Effects of Organizational Cynicism. International Journal of Management Excellence (ISSN: 2292-1648), 9(3), 1146–1154. https://doi.org/10.17722/ijme.v9i3.939

Issue

Vol. 9 No. 3 (2017): International Journal of Management Excellence

Section

Articles