The influence of Organizational Climate and Organizational Socialization on Knowledge Management: An empirical study in banking sector of Pakistan

Abstract

The basic objective of the empirical study is to identify the influence of organizational socialization (OS) and organizational climate (OC) on knowledge management (KM) among the banking sector of Pakistan. The above said sector is selected as population of the current research. By using the simple random sampling technique, different branches of public banks and private banks are selected as a sample. 270 questionnaires were circulated to top level managers and middle level managers. 240 questionnaires were filled by employees and used for analysis. The overall response rate was 89%. Different statistical techniques i.e. Pearson’s correlation analysis, multiple regression analysis and reliability analysis are applied on collected data. The results of Pearson’s correlation analysis shows that there is positive relationship between organizational climate (OC), organizational socialization (OS), knowledge management (KM), its dimensions i.e. knowledge sharing (KS) and knowledge application (KA). Moreover, regression analysis’s results explain that organizational socialization is strong predictor of knowledge management as compare to organizational climate. From the management point of view, the results give clear clue to Pakistan’s banking sector must understand the importance of organizational socialization, organizational climate for the purpose of knowledge management. In future researches, data may be collected to other sectors like telecom industry, textile industry and education sector etc. for more generalizing the results. Moreover, researches some other variables like social interaction, perceived organizational support, and perceived supervisor support may also be conducted.