Effect of Demographic Variables on IT Enabled Knowledge Management: An Empirical Study of Pharmaceutical SMEs of North India
DOI:
https://doi.org/10.17722/ijrbt.v2i3.143Keywords:
Knowledge, Knowledge Management (KM), Knowledge Management System (KMS), Information Technology, IT Tools, Small and Medium Enterprises (SMEs)Abstract
The purpose of this study was to assess the relationship between the level of adoption of IT Enabled Knowledge Management Practices and the demographic variables like gender, age and qualification level. Following Descriptive analysis, Mann Whitney and Kruskal Wallis test, the study sourced its data from 80 Pharmaceutical SMEs of North India. IT Enabled Knowledge Management practices were measured using an instrument sourced from the existing literature.
It has been found that there was statistically significant relationship between usage of IT enabled KM practices and gender, age and qualification of the respondents. Thus, according to these findings, demographic variables appear to be important determinants in implementation of IT enabled Knowledge Management practices in Pharmaceutical SMEs.
