The Effect of Work Environment and Service Facilities in Polres Pidie towards OCB Members with Work Satisfaction as a Mediating Variable

Authors

  • Fikri Kurniawan Master of Management Graduate Program, Syiah Kuala University Banda Aceh, Aceh, Indonesia
  • Mukhlis Economic Faculty and Business, Syiah Kuala University Banda Aceh, Aceh, Indonesia
  • Said Musnadi Economic Faculty and Business, Syiah Kuala University Banda Aceh, Aceh, Indonesia

DOI:

https://doi.org/10.17722/ijrbt.v12i1.1220

Keywords:

Work Environment, Service Facilities, Employees Satisfaction, OCB Employees

Abstract

The study aims to determine the conditions of work environment, service facilities, job satisfaction and OCB members, The object of this study is the work environment and service facilities for job satisfaction and their implications for OCB members. Data analysis equipment used in this research is a descriptive test, namely to test descriptive statistical models based on mean values and verificative tests using Structural Equation Modelling (SEM) using AMOS programs. The results showed that the work environment, service facilities, job satisfaction and OCB members had been running well, there was the influence of the work environment, service facilities on member job satisfaction, there was an effect of job satisfaction on OCB members, there were influences of work environment and service facilities for OCB members and there is the influence of the work environment and service facilities on OCB members through the job satisfaction of Pidie District Police officers.

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Published

2020-12-06