VIRAY, A. R.; MONTAÑO, V. S. E. Service Delivery and Drivers of Customer Satisfaction as Determinants of Public Relations of Food Establishments in Region XI. International Journal of Management Excellence (ISSN: 2292-1648), [S. l.], v. 10, n. 1, p. 1222–1234, 2017. DOI: 10.17722/ijme.v10i1.952. Disponível em: https://techmindresearch.org/index.php/ijme/article/view/952. Acesso em: 3 nov. 2025.