DHILLON, R. Examining Quality Issues in 3G Services in India: An Empirical Study. International Journal of Management Excellence (ISSN: 2292-1648), [S. l.], v. 2, n. 2, p. 188–194, 2013. Disponível em: https://techmindresearch.org/index.php/ijme/article/view/91. Acesso em: 4 nov. 2025.