BHATTARAI, H.; KHARKA, D. S. . Analysis of Customer Satisfaction: Bank of Bhutan Limited. International Journal of Management Excellence (ISSN: 2292-1648), [S. l.], v. 7, n. 2, p. 821–828, 2016. DOI: 10.17722/ijme.v7i2.852. Disponível em: https://techmindresearch.org/index.php/ijme/article/view/852. Acesso em: 12 oct. 2025.