Viray, A.R. and Montaño, V.S.E. 2017. Service Delivery and Drivers of Customer Satisfaction as Determinants of Public Relations of Food Establishments in Region XI. International Journal of Management Excellence (ISSN: 2292-1648). 10, 1 (Dec. 2017), 1222–1234. DOI:https://doi.org/10.17722/ijme.v10i1.952.